Award Winning!

For Immediate Release
November 8, 2012

Pacific Living Wins Award-Winning Satisfaction Marks from Residents

SatisFacts Research (www.SatisFacts.com), a third party resident satisfaction research company that works with nearly a million apartment homes nationally, is thrilled to announce that Pacific Living has earned a “Superior” resident satisfaction award during its most recent annual resident survey program.  Gina Johnson, Marketing Director for Pacific Living Properties, shares “It is our commitment to meet the needs of our residents that makes the difference.”

“Award winning resident satisfaction ratings can be attributed to the management company’s leadership and team members focusing on what matters most to residents, and opening up the doors of communication,” states Doug Miller, SatisFacts founder and president.  Miller continues, “And the results from the feedback program show that residents notice and appreciate this commitment.  Due to our experience, we know that award winning scores accurately validate when a company and team go beyond talking about great resident service and satisfaction – but where they in fact ‘walk the walk.’  Quality assurance has always been an area of great passion, focus and attention for Pacific Living.  They are clearly driven to improve service delivery and resident satisfaction.”